UX Archives - CookiesHQ

Sketch blog post
November 7, 2017

Preparing a Sketch document before starting a new project

A new project arrives. Sketch is open and you’re creating the pages you think you’ll need. This isn’t your first rodeo; you’re even setting up Artboards in preparation. Despite your…
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Honey dipper on top of two jars of honey
April 20, 2017

The importance of creating a ‘sticky’ website

A sticky website is a site that keeps people engaged and entices them to hang around your site for longer than usual. It’s “sticky” because people don’t want to leave, or…
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Lego Star Wars scene with Drone using a laptop and a T scrabble tile
August 11, 2016

The importance of usability testing and how it can increase your user’s satisfaction

“Testing is an infinite process of comparing the invisible to the ambiguous in order to avoid the unthinkable happening to the anonymous.” - James Bach, Creator of Rapid Software Testing…
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Multicoloured postit notes stuck to a wall
August 4, 2016

CookiesHQ girls discuss UX Bristol

Nathalie UX Bristol is one of my favourite conferences. Not only is it on our doorstep, saving us the hassle of organising travel and all that, but as I wrote…
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Wire framing
July 22, 2016

and sign-up forms: from mobile to desktop

There are so many theories about the do's and dont's of sign-in and sign-up forms. They are so simple and yet so difficult to get absolutely right. It seems like…
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Shopper pictured being lifted in the air by crowd
October 12, 2015

Omniscient Customer Experiences: The Future of Retail

As digital continues to touch every step of the customer journey, businesses who operate both e-commerce and in-store channels are having to take note. Who is the omni-channel shopper and…
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UX bristol logo
July 21, 2015

UX Bristol 2015: Our Favourite Bits

After last year’s brilliant experience, Gemma and I both decided to go back to UX Bristol. And we weren’t disappointed one bit. From the organisation to the quality of the…
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August 21, 2013

Online shop redesign: Smart Card Store

We built the Smart Card Store online shop in just 6 weeks and launched it in January last year. Due to unusual circumstances, the client couldn't give us more time or…
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July 29, 2013

Understand user behaviour and listen to feedback

The projects we’re working on at the moment have taught me a few lessons about unexpected user behaviour and valuable user feedback that I thought I would share here. There…
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June 19, 2013

Is your contact page usable?

The contact page is your point of contact with your customers and potential customers. It should be easy to find on your website and easy to use so people actually…
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